Wi-Fi

For WiFi troubleshooting post-setup, please determine your current OS by navigating to Settings > System > Firmware. Your current OS will be listed as Version X.X.X. Once determined, follow the applicable instructions below.

I can't connect to Wi-Fi during set-up

If you’d prefer to connect with us to get set up, you can always schedule a call with our team here, or let us know a better time to reach you and we’ll give you a call. A software update has been released, so once your Board completes setup, WiFi c

OS <1.3.8 - I can't connect to Wi-Fi after the initial set-up

If you’d prefer to connect with us to get set up, you can always schedule a call with our team here, or let us know a better time to reach you and we’ll give you a call. If your software version is less than 1.3.8. If you continue to have trouble, pl

OS 1.3.8-1.4.11 (EXCEPT FOR 1.4.8) - I can't connect to Wi-Fi after the initial set-up

If you’d prefer to connect with us to get set up, you can always schedule a call with our team here, or let us know a better time to reach you and we’ll give you a call.If your software version is 1.3.8-1.4.11 (EXCEPT FOR 1.4.8):. If your OS version

OS 1.4.8 - I can't connect to Wi-Fi after the initial set-up

If you’d prefer to connect with us to get set up, you can always schedule a call with our team here, or let us know a better time to reach you and we’ll give you a call. If your software version is 1.4.8:. If your OS version is 1.3.8 or greater and t

OS 1.5.0< - I can't connect to Wi-Fi after the initial set-up

If you’d prefer to connect with us to get set up, you can always schedule a call with our team here, or let us know a better time to reach you and we’ll give you a call.If your software version is 1.5.0 or higher:. If your OS version is 1.3.8 or grea