My Board is updating but it is stuck at 0% or won’t progressUpdated 2 months ago

• Wait up to 15 minutes to see if the update begins

• If there’s still no progress, restart your Board:

  • Hold down the round, center power button

  • When prompted, select "Restart" 

• Once restarted, the update should automatically resume. 

If you continue to have trouble, please send an email to [email protected] with a photo or video of what you are seeing and the email used to place the order. If you’d prefer to connect with us live,  you can always schedule a call with our team here, or let us know a better time to reach you and we’ll give you a call.