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I can’t create my account during setupUpdated 2 months ago

  • Restart your Board: Please restart your Board and confirm that the Wifi is connected. 
    • Hold down the round, center power button
    • Slect "Restart" when prompted.
  • Connect to Wi-Fi:
    • If Wi-Fi is not connected, you will be prompted to connect.
    • If Wi-Fi is connected, it will skip right to the "Let's create your account" page.
  • Create account: When prompted, please try to create your account again. 

If you continue to have trouble, please send an email to [email protected] with a photo or video of what you are seeing and the email used to place the order. If you’d prefer to connect with us live,  you can always schedule a call with our team here, or let us know a better time to reach you and we’ll give you a call.


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