I can’t create my account during setupUpdated 2 months ago
- Restart your Board: Please restart your Board and confirm that the Wifi is connected.
- Hold down the round, center power button
- Slect "Restart" when prompted.
- Connect to Wi-Fi:
- If Wi-Fi is not connected, you will be prompted to connect.
- If Wi-Fi is connected, it will skip right to the "Let's create your account" page.
- Create account: When prompted, please try to create your account again.
If you continue to have trouble, please send an email to [email protected] with a photo or video of what you are seeing and the email used to place the order. If you’d prefer to connect with us live, you can always schedule a call with our team here, or let us know a better time to reach you and we’ll give you a call.