Updating Your Board OSUpdated 3 months ago

Keeping your Board updated helps make sure you have the latest game updates, features, and improvements.

The steps to update your Board depend on which software version your Board is currently running.

How do I check my Board’s software version?

To check your current software version:

1. Turn on your Board.

2. Go to Settings.

3. Open System.

4. Look for your current firmware version.

Once you know your version, follow the steps below.

If your Board is on a version before 1.8.1

If your Board is running a software version earlier than 1.8.1, follow these steps:

1. Make sure your Board is connected to Wi-Fi.

2. Leave your Board on and connected for at least 30 minutes.

You can continue using your Board during this time. You will not see a progress bar or any on-screen message while the update is downloading.

After 30 minutes, restart your Board.

If your Board is on version 1.8.1 or later

If your Board is running 1.8.1 or later, follow these steps:

1. Make sure your Board is connected to Wi-Fi.

2. Go to Settings.

3. Select System.

4. Select Check for Updates.

5. Wait for your Board to update. You can continue using your Board during this time.

6. Tap Restart Now.

Your Board will restart and complete the update.

FAQs 

What should I do if the Board does not update? 

If your Board is on a version before 1.8.1 and does not seem to update:

1. Open Settings (upper right corner)

2. Select your network > ••• > Forget Network

3. Reconnect to your preferred network

4. Stay connected for at least 30 minutes then restart your Board again

I still need help updating my Board. What should I do? 

If you are still having trouble updating your Board, please contact our support team at [email protected].