board

<div data-block="true" data-editor="9qhi8" data-offset-key="2fnnq-0-0"><h1 id="i-cant-download-games">I can&apos;t download games:&#xA0;</h1><p><br></p><div data-block="true" data-editor="aklq2" data-offset-key="7st8b-0-0"><p><strong>Firmware Version 1.8.0 or Earlier:&#xA0;</strong></p><div data-block="true" data-editor="aklq2" data-offset-key="7st8b-0-0"><p><em><span style="font-size: 12px;">To check your Board firmware version. Go to Settings&gt;System then look for the Firmware section.&#xA0;</span></em></p></div></div><div data-block="true" data-editor="aklq2" data-offset-key="4lsj6-0-0"><div data-offset-key="4lsj6-0-0"><span data-offset-key="4lsj6-0-0"><span data-text="true"><u>To receive the latest game updates, please update your Board:</u></span></span></div><p><br></p></div><div data-block="true" data-editor="aklq2" data-offset-key="af9hu-0-0"><div data-offset-key="af9hu-0-0"><span data-offset-key="af9hu-0-0"><span data-text="true">-Make sure the board is connected to Wi-Fi.</span></span></div></div><div data-block="true" data-editor="aklq2" data-offset-key="2d0ll-0-0"><div data-offset-key="2d0ll-0-0"><span data-offset-key="2d0ll-0-0"><span data-text="true">-Wait 30 minutes. You won&apos;t see a progress bar or any on-screen indication that the download is happening, and you can continue using your Board during this time.</span></span></div></div><div data-block="true" data-editor="aklq2" data-offset-key="aagr0-0-0"><div data-offset-key="aagr0-0-0"><span data-offset-key="aagr0-0-0"><span data-text="true">-After 30 minutes, restart the board.</span></span></div></div><div data-block="true" data-editor="aklq2" data-offset-key="cfh64-0-0"><div data-offset-key="cfh64-0-0"><span data-offset-key="cfh64-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="aklq2" data-offset-key="ejrj3-0-0"><div data-block="true" data-editor="aklq2" data-offset-key="7st8b-0-0"><p><strong>Firmware Version 1.8.1 - 2.0.2:&#xA0;</strong></p><p><em><span style="font-size: 12px;">To check your Board firmware version. Go to Settings&gt;System then look for the Firmware section.&#xA0;</span></em></p></div><div data-offset-key="ejrj3-0-0"><span data-offset-key="aa4c6-0-0"><span data-text="true"><u>To receive the latest game updates, please update your Board:</u></span></span></div></div><div data-block="true" data-editor="aklq2" data-offset-key="aa4c6-0-0"><br></div><div data-block="true" data-editor="aklq2" data-offset-key="2japp-0-0"><div data-offset-key="2japp-0-0"><span data-offset-key="2japp-0-0"><span data-text="true">-Make sure the Board is connected to Wi-Fi.</span></span></div></div><div data-block="true" data-editor="aklq2" data-offset-key="flmi5-0-0"><div data-offset-key="flmi5-0-0"><span data-offset-key="flmi5-0-0"><span data-text="true">-Go to Settings &gt; System.</span></span></div></div><div data-block="true" data-editor="aklq2" data-offset-key="8dksj-0-0"><div data-offset-key="8dksj-0-0"><span data-offset-key="8dksj-0-0"><span data-text="true">-Select Check for Updates.</span></span></div></div><div data-block="true" data-editor="aklq2" data-offset-key="8n9uq-0-0"><div data-offset-key="8n9uq-0-0"><span data-offset-key="8n9uq-0-0"><span data-text="true">-Wait for the board to update.</span></span></div></div><div data-block="true" data-editor="aklq2" data-offset-key="dhplp-0-0"><div data-offset-key="dhplp-0-0"><span data-offset-key="dhplp-0-0"><span data-text="true">-Tap Restart Now.</span></span></div></div><div data-block="true" data-editor="aklq2" data-offset-key="am7oi-0-0"><div data-offset-key="am7oi-0-0"><span data-offset-key="am7oi-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="aklq2" data-offset-key="dkeli-0-0"><div data-block="true" data-editor="aklq2" data-offset-key="7st8b-0-0"><p><strong>Firmware Version 2.0.2 or Later:&#xA0;</strong></p><p><em><span style="font-size: 12px;">To check your Board firmware version. Go to Settings&gt;System then look for the Firmware section.&#xA0;</span></em></p></div><div data-offset-key="dkeli-0-0"><span data-offset-key="empqo-0-0"><span data-text="true"><u>To receive the latest game updates:&#xA0;</u></span></span></div></div><div data-block="true" data-editor="aklq2" data-offset-key="blc04-0-0"><div data-offset-key="blc04-0-0"><span data-offset-key="blc04-0-0"><span data-text="true">-Make sure your Board is connected to WiFi&#xA0;</span></span></div></div><div data-block="true" data-editor="aklq2" data-offset-key="46taf-0-0"><div data-offset-key="46taf-0-0"><span data-offset-key="46taf-0-0"><span data-text="true">-Wait 5 minutes.&#xA0;</span></span></div></div><div data-block="true" data-editor="aklq2" data-offset-key="b67uk-0-0"><div data-offset-key="b67uk-0-0"><span data-offset-key="b67uk-0-0"><span data-text="true">-Open and play!</span></span></div><p><br></p><p>If you are still unable to access your games, please email <a href="mailto:hello@board.fun">hello@board.fun</a> for additional support.</p></div></div>

Firmware Version 1.8.0 or Earlier:. To check your Board firmware version. Go to Settings>System then look for the Firmware section. Firmware Version 1.8.1 - 2.0.2:. To check your Board firmware version. Go to Settings>System then look for the Firmwar

I can’t download games

Troubleshooting

What is Board, exactly?

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About Board

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Board Product Information

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Updating Your Board OS

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Getting Started & How-Tos

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How do I download a game or access a game I've purchased on my Board?

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Downloading Games

Board Sports FAQs

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What Is Board Tabletop?

Board Tabletop x Foundry VTT Setup Guide

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Board Tabletop

Game Instructions & FAQs

My Board is updating but it is stuck at 0% or won’t progress

My piece isn't working correctly

The game is freezing while I am playing

I can’t create my account during setup

I can't find my download code

What is Board’s Developer Program?

How do I log in to the developer portal?

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What’s included in the SDK?

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Board Developer Program

I can't connect to Wi-Fi during set-up

OS <1.3.8 - I can't connect to Wi-Fi after the initial set-up

OS 1.3.8-1.4.11 (EXCEPT FOR 1.4.8) - I can't connect to Wi-Fi after the initial set-up

I can’t download gamesUpdated a month ago

I can't download games: